Support Desk

FAQ 3

• How can I login to my account?
• How to reset my password?
• The error 'Username/password combination is wrong' is thrown when I try to login. What do I do?

Getting Started 3

• Submitting a ticket via Email
• Creating a support account
• Using the Customer Support Portal

Your account 0

Your order 0

Advanced 7

• Cron Jobs
• Indexes
• Error Pages
• MIME Types
• Track DNS

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Metrics 5

• Visitors
• Errors
• Awstats
• Analog Stats
• Webalizer

Preferences 6

• Account Preferences
• Change Language
• Change Style
• Contact Information
• Password & Security

See all 6 articles

Databases 14

• What is phpMyAdmin?
• My application is asking for database information - where do I get it?
• How do I remove a MySQL user from a database?
• How do I import a MySQL Database?
• How do I export a MySQL Database?

See all 14 articles

Security 8

• What is hotlink protection?
• How do I password protect a directory?
• How do I configure hotlink protection?
• How do I block an IP address from accessing my site?
• Hotlink Protection

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Domains 10

• What is an addon domain?
• What is a redirect?
• What is a parked domain?
• What is a domain?
• What happens when a domain expires?

See all 10 articles

Software 0

Email 12

• What is a mailing list?
• What is a Default Address?
• How do I setup my email on an Android device?
• How do I setup my email in Microsoft Outlook
• How do I create an email spam filter?

See all 12 articles

The cPanel Interface 0

Files 4

• What's the fastest way to transfer files?
• How do I use the File Manager?
• How do I see how much disk space I am using?
• How do I backup my cPanel account?

Transfers 5

• Move Wordpress Website
• How do I transfer my account usign cPanel
• How long does it take to transfer an account?
• How do I transfer my website?
• How do I update my DNS servers?

FAQ 2

• What is SSH?
• What is FTP?

VPN 2

• VPN Installer for Windows Guide
• How to set up VPN on Windows 7?

Troubleshooting 10

• Page says function not found, but the page exists
• Page is displaying 404 Page Not Found error
• PHP failed to include file: File Not Found
• My website is running slow
• My webpage is displaying ads

See all 10 articles

Other 3

• What are error pages?
• What are cron jobs?
• How do I configure a cron job?

SEO 3

• Why is SEO important?
• What tools are available to optimize my website?
• Common SEO Tips and Tricks

Logs 1

• How do I interpret access logs?

Installation Guides 1

• How do I install Joomla?

Hosting 4

• What is website hosting?
• What is disk space?
• What is bandwidth?
• How much hosting do I need?

FTP 4

• Which directory do my files go in?
• What is anonymous FTP?
• What is an FTP account?
• Login to FTP via Windows Explorer

cPanel 4

• What do my cPanel stats mean?
• How do I find my PHP version?
• How do I find my MySQL version?
• How do I access cPanel?